Welcome to Bajrangi.in. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, purchase products, or use any of our services.

Bajrangi.in is a multi-vendor e-commerce marketplace that allows customers to explore and purchase products from different sellers across various categories, including fashion, accessories, perfumes, footwear, home furnishing, and more.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our website.

1.1 Personal Information

When you register or place an order, we may collect:

  • Full Name
  • Mobile Number
  • Email Address
  • Billing Address
  • Shipping Address
  • City, State, and PIN Code
  • Account Login Details
  • Other information you voluntarily provide to us

1.2 Order and Transaction Information

When you purchase products through our platform, we may collect:

  • Order details and order history
  • Product information
  • Delivery and shipping details
  • Payment status
  • Refund and cancellation details
  • Transaction reference numbers

Note: Payment details are processed through authorized payment service providers. We do not store complete card details on our servers unless specifically required and legally permitted.

1.3 Device and Usage Information

When you visit our website, we may automatically collect certain technical information, such as:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Pages Visited
  • Cookies and Similar Technologies

This information helps us improve website performance and user experience.

2. How We Use Your Information

We may use the information collected for the following purposes:

  • To create and manage your customer account.
  • To process and deliver your orders.
  • To communicate with you regarding your purchases.
  • To provide customer support.
  • To process cancellations, returns, and refunds.
  • To share relevant order details with the appropriate sellers and delivery partners.
  • To improve our website, products, and services.
  • To provide personalized shopping experiences.
  • To send promotional offers and marketing communications, where permitted and in accordance with your preferences.
  • To prevent fraud, unauthorized access, and other security threats.
  • To comply with applicable legal and regulatory requirements.

3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information as a standalone commercial product.

We may share your information with trusted third parties in the following circumstances:

3.1 Sellers and Vendors

Since Bajrangi.in operates as a multi-vendor marketplace, relevant customer information, such as name, delivery address, and order details, may be shared with the respective seller to process and fulfil your order.

Sellers are expected to use customer information only for legitimate business purposes, including order fulfilment and customer support.

3.2 Delivery and Logistics Partners

We may share necessary delivery information with courier companies and logistics partners to ensure the successful delivery of your orders.

3.3 Payment Service Providers

Payment-related information may be processed by authorized payment gateways and financial service providers to facilitate secure transactions.

3.4 Service Providers

We may work with third-party service providers for:

  • Website hosting
  • Technical support
  • Website analytics
  • Customer communication
  • Payment processing
  • Security and fraud prevention

These service providers may access information only as necessary to perform their assigned services.

3.5 Legal Requirements

We may disclose information when required by applicable law, legal proceedings, government authorities, or to protect the rights, safety, and security of our users and business.

4. Cookies and Tracking Technologies

Bajrangi.in may use cookies and similar technologies to improve your browsing experience.

Cookies help us to:

  • Remember your login preferences.
  • Maintain your shopping cart.
  • Understand how visitors use our website.
  • Improve website functionality.
  • Personalize content and shopping experiences.
  • Support relevant marketing activities, where applicable.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information against:

  • Unauthorized access
  • Loss or misuse
  • Alteration
  • Disclosure
  • Destruction

However, no online platform or electronic transmission can be guaranteed to be completely secure.

You are responsible for keeping your account credentials confidential and should notify us immediately if you suspect unauthorized access to your account.

6. Third-Party Links and Services

Our website may contain links to third-party websites, payment gateways, social media platforms, or other external services.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of those websites before sharing your personal information.

7. Your Privacy Rights and Choices

Depending on applicable laws, you may have certain rights regarding your personal information, including:

  • Requesting access to personal information held by us.
  • Requesting correction of inaccurate or incomplete information.
  • Requesting deletion of personal information, where legally permitted.
  • Withdrawing consent for certain data-processing activities.
  • Opting out of promotional emails or marketing communications.
  • Raising concerns about the handling of your personal information.

To exercise your rights, you can contact us using the details provided below.

Certain information may need to be retained to comply with legal, financial, or other legitimate obligations.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfil the purposes for which it was collected.
  • Complete orders and provide customer support.
  • Maintain transaction and business records.
  • Resolve disputes and enforce agreements.
  • Comply with applicable legal and regulatory requirements.

When personal information is no longer required, we will take appropriate steps to delete or anonymize it, where applicable.

9. Children’s Privacy

Bajrangi.in is intended for use by individuals who can legally enter into applicable agreements under relevant laws.

We do not knowingly collect personal information from children in violation of applicable legal requirements.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take suitable action.

10. Marketing Communications

With your consent, where required, we may send you information about:

  • New product launches
  • Special offers
  • Discounts and promotions
  • Seasonal sales
  • Personalized recommendations
  • Other relevant updates

You may unsubscribe from promotional communications at any time by clicking the “Unsubscribe” link in our emails or contacting our support team.

You may still receive essential communications regarding your orders, account, and transactions.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or applicable legal requirements.

Any updates will be published on this page along with the revised “Last Updated” date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Bajrangi.in – Customer Support

📧 Email: [support@Bajrangi.in]
📞 Phone: [+91 73041 39731]
📍 Address: [64/703, sector 1 evershine Mars chs Ltd thakur village Kandivali East Mumbai 400101]